You’ve just completed a project at work and you’re feeling pretty good about yourself. You think you’ve done a good job and you hope your boss will like it. (Of course, he’ll never let you know—he’s just not the kind of person to give compliments.) You’re at your desk taking care of some busy work, getting ready for the next project to come your way.

Suddenly, you hear your boss raise his voice and you wonder who’s getting chewed out this time. Then you hear him call your name as he stomps toward your desk. Your heart sinks: You know this is going to be bad. read more